Chennai Government Uses WhatsApp To Check The Timely Attendance Of The Workers


It is a rare scenario in which government staff comes up for work in time. So Corporation of Chennai has come up with an idea to ensure timely attendance of employees working in its urban primary health centre (UPHCs).

This is an attempt from the part of Chennai government to check the punctuality of the staff reporting to (UPHCs). The Greater Chennai Corporation has started using, since Friday, messaging app WhatsApp.

The civic body’s zonal health officers and medical officers have to visit at least two hospitals
every day between 8 am and 8:30am.They have to take the photograph of the staff assembled in the hospital along with the attendance details and post it in the WhatsApp group.

This step is taken up by Chennai government when the patients complained about the doctors, nurses and other staff reporting to work late and leaving early. Chennai has a total of 140 (UPHCs) with 150 patients each.

Apart from (UPHCs), the corporation uses WhatsApp to monitor activities including garbage clearance and road work. The government earlier had planned to use the biometric attendance system for its 30,000 employees working in 26 departments.

The corporation is using the biometric system but only for conservancy workers it is reluctant to introduce it to others as there was a stiff opposition from the sections of the staff. The centre also has a dedicated website,, to monitor the working hours of the staff.

There was a severe shortage of personnel has affected the functioning of UPHCs. It was recently found out that the Falcon Security Services, a human resources firm the corporation had outsourced to hire staff including doctors, pharmacists and nurses in the UPHCs, has filled only 143 of the 477 posts.

After this report, the contract with FSS was terminated by civic body and floated another tender to recruit staff in UPHCs